Aduro® Connect Care for Diabetes provides valuable tools and impactful support for those with Type 2 Diabetes, and is available to select well-being programs and members. Check your well-being program for availability.

The Connect Care for Diabetes program is voluntary, and if you wish not to participate, this will not affect your well-being program points or status in any way.

Unsubscribe from emails

If you have not enrolled in the program and wish to to stop receiving Connect Care for Diabetes-related messages, please start a chat with us in the lower right corner of this page, or submit a support request at the top of this page.

Opt out of the program

If you have completed Connect Care for Diabetes enrollment and now wish to opt out, please contact your Connect Care for Diabetes coach, who can remove you from the program.

• To do so, log in to the Aduro Mobile App, tap the blood drop icon on the bottom menu bar, and then tap the My Coach tab.
• On the My Coach tab, tap the Chat button to open a chat window with your Connect Care for Diabetes coach. Send your coach a message stating you wish to opt out of the Connect Care for Diabetes program.

Alternatively, you can start a chat with us in the lower right corner of this page, or submit a support request at the top of this page.

If you need assistance with your well-being program or program account, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the Submit a Request link at the top of the page, and we'll respond as soon as possible. When submitting a help request, please include the following information as applicable:

• Your name
• Email address associated with your well-being program account
• Your phone number and time zone (we'll need to speak to you personally for account, personal, or protected health information issues)
• Your well-being program provider/employer
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved
• Screenshots that illustrate the issue, if possible