How to schedule an onsite health screening appointment through eHealthScreenings (if available).

• Health screening options, activity name, activity dates, and deadlines will vary by program. Check your program's health screening tile or Wellmetrics page for details.
• Onsite health screenings are conducted at locations selected by your well-being program provider/employer, and not at an eHealthScreenings offsite lab.
• For assistance with managing your appointment, please contact eHealthScreenings Customer Support.

Schedule an eHealthScreenings onsite appointment via your program website

Schedule an eHealthScreenings onsite appointment via the Aduro Mobile App

Schedule an eHealthScreenings onsite appointment via your program website

1. Log in to your well-being program website. Locate and click the health screening Activity tile (tile names, activity dates, and deadlines will vary). On the activity description page, scroll down and Join/Enroll in the activity, if you haven't already. Next, click the Health Screening Options button.

   

2. On the Health Screening Options page, scroll down and click the Onsite Screening button. In the pop-up that opens, click the Schedule Screening button to transfer to the eHealthScreenings website.

   

3. On the eHealthScreenings website, you will log in automatically via your well-being program account. If any required items are missing from your profile, you will be prompted to provide them. Once this information is filled in, click the Submit button.

4. On the next screen, you can choose whether to opt-in for text messaging. If you do so, you'll receive a reminder 14 hours prior to your appointment. This reminder would be a good way to ensure that you fast ahead of time. Once you've made your selection, click the Submit button.

   

5. On the next screen, click the Please select a state drop-down menu and select the state that is appropriate for you. You will then see the available locations and dates for that state. Scroll down to find an event, and then click the Please make a selection drop-down menu for that event. Scroll through the available time slots and select one that is convenient for you. Click the Register button to confirm your choice.

   

6. On the next screen, follow the prompts to select your comfort level, and then confirm your answer. Note that the comfort level question will only be presented for screening events featuring blood draw, rather than finger stick.

7. On the next screen, read through and sign the screening consent form. Note that you must scroll through the entire consent before you can click the I Agree checkbox. Then fill in your name and click the Continue button to proceed.

   

8. The confirmation screen will display your appointment details and give you the option to add it to your calendar. You will receive an email reminder 24 hours prior to your scheduled appointment time, whether or not you opted for text messaging.

9. To check your appointment details, or to reschedule or cancel your appointment, repeat steps 1-2 above to return to the eHealthScreenings website. For assistance with your appointment, please contact eHealthScreenings Customer Support.

   

Schedule an eHealthScreenings onsite appointment via the Aduro Mobile App

1. Log in to the Aduro Mobile App using the same credentials you use for your well-being program website. Locate and tap the health screening Activity tile (tile names, activity dates, and deadlines will vary). On the activity description page, scroll down and Join/Enroll in the activity, if you haven't already. Next, tap the Health Screening Options button.

   

2. On the Health Screening Options page, scroll down and tap the Onsite Screening button. In the pop-up that opens, tap the Schedule Screening button to transfer to the eHealthScreenings website.

       

3. On the eHealthScreenings website, you will log in automatically via your well-being program account. If any required items are missing from your profile, you will be prompted to provide them. Once this information is filled in, tap the Submit button.

4. On the next screen, you can choose whether to opt-in for text messaging. If you do so, you'll receive a reminder 14 hours prior to your appointment. This reminder would be a good way to ensure that you fast ahead of time. Once you've made your selection, tap the Submit button.

   

5. On the next screen, tap the Please select a state drop-down menu and select the state that is appropriate for you. You will then see the available locations and dates for that state. Scroll down to find an event, and then tap the Please make a selection drop-down menu for that event. Scroll through the available time slots and select one that is convenient for you. Tap the Register button to confirm your choice.

   

6. On the next screen, follow the prompts to select your comfort level, and then confirm your answer. Note that the comfort level question will only be presented for screening events featuring blood draw, rather than finger stick.

7. On the next screen, read through and sign the screening consent form. Note that you must scroll through the entire consent before you can tap the I Agree checkbox. Then fill in your name and tap the Continue button to proceed.

   

8. The confirmation screen will display your appointment details and give you the option to add it to your calendar. You will receive an email reminder 24 hours prior to your scheduled appointment time, whether or not you opted for text messaging.

9. To check your appointment details, or to reschedule or cancel your appointment, repeat steps 1-3 above to return to the eHealthScreenings website. For assistance with your appointment, please contact eHealthScreenings Customer Support.

   

If you need assistance with your well-being program or program account, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the Submit a Request link at the top of the page, and we'll respond as soon as possible.

When using chat, be sure to close your browser window or tab to clear your chat once the discussion is completed. This will help protect your privacy, especially is you're on a shared computer.

When submitting a help request, please include the following information as applicable:

• Your name
• Email address associated with your well-being program account
• Your phone number and time zone (we'll need to speak to you personally for account, personal information, or protected health information issues)
• Your well-being program provider/employer
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved
• Screenshots or video that illustrate the issue, if possible