To check your progress on a given Path, log in to your program website or the Aduro Mobile App, and follow the steps below.
- On the home screen, scroll down to find the My Paths section. This section displays all the Paths you’re currently engaged in. Click/tap the < and > icons (or swipe on the Aduro Mobile App) to scroll through them.
- The face of each Path tile will show the number of Practices completed. Click/tap a Path tile to go to the Practices subscreen.
- On the Practices subscreen, scroll down to see lists of the Available, In Progress, Upcoming and Completed Practices for this Path. You can see what you’ve done so far, and make sure you haven’t skipped any past Practices.
- Click/tap any available Practice to continue your work on it, or click/tap any completed Practice to review the material.
For instructions on how to see the points you’ve earned, click here.
If you'd like to make sure you've received the proper points for completing a Human Performance Path or Practice, and you're using your well-being program website, click here for instructions, or contact us for assistance.
If you'd like to make sure you've received the proper points for completing a Human Performance Path or Practice, and you're using the Aduro Mobile App, click here for instructions, or contact us for assistance.
If you need assistance with your well-being program or program account, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the Submit a Request link at the top of the page, and we'll respond as soon as possible.
When using chat, be sure to close your browser window or tab to clear your chat once the discussion is completed. This will help protect your privacy, especially is you're on a shared computer.
When submitting a help request, please include the following information as applicable:
- Your name
- Email address associated with your well-being program account
- Your phone number and time zone (we'll need to speak to you personally for account, personal information, or protected health information issues)
- Your well-being program provider/employer
- Device you’re using and the operating system
- Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
- Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved
- Screenshots or video that illustrate the issue, if possible
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