Activities are one of the primary modes for engaging in your well-being program. These offer one-time or ongoing opportunities to explore and experience different aspects of your well-being, encompassing a myriad of physical, mental, social, and financial aspects of your life. 

Search for and join an Activity

For how to search for and join an Activity, click here.

Track an Activity

For instructions on tracking various types of Activities, click here. 

Activity general troubleshooting

For general troubleshooting, click here.

How far back can I track an ongoing Activity?

The system allows members to track engagement up to two weeks prior using the < and > icons in the tracking display. As these types of activities are designed for regular engagement over a period of time, two weeks is the limit.

Can I reset an Activity after I've completed it?

While there is no way to reset an Activity once it's been completed, you can review the activity description and any included resources and links. For instructions on finding completed Activities, click here.

Did not receive points for an Activity

If you're using the program website, click here.

If you're using the Aduro Mobile App, click here.

Employer Verified Activity (EVA)

For information on an Employer Verified Activity (EVA), click here.

Find completed Activities

For instructions on finding completed Activities, click here.

How do I leave an Activity?

For instructions on leaving an Activity, click here.

If I leave an Activity, do I keep my points and progress?

For what happens when you leave an Activity, click here.

What if I've tracked an Activity by mistake?

We appreciate your desire to only receive credit once you've completed a given Activity, but please keep the points with our compliments.

Consider the points as a down payment on your eventual completion of this or other Activities on your journey of personal discovery and positive outcomes! 

If you need assistance with your well-being program or program account, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the Submit a Request link at the top of the page, and we'll respond as soon as possible.

When using chat, be sure to close your browser window or tab to clear your chat once the discussion is completed. This will help protect your privacy, especially is you're on a shared computer.

When submitting a help request, please include the following information as applicable:

• Your name
• Email address associated with your well-being program account
• Your phone number and time zone (we'll need to speak to you personally for account, personal information, or protected health information issues)
• Your well-being program provider/employer
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved
• Screenshots or video that illustrate the issue, if possible