Aduro® Connect Care provides personalized strategies, tools and impactful support to help manage and potentially reverse certain chronic health conditions, and is available to select well-being programs and members. Check your well-being program for availability.

Connect Care participants may be eligible to receive a free continuous glucose monitor (CGM) device for a select period. This can be a powerful tool in supporting your well-being journey.

• Participants who receive a CGM can then share their data with the Aduro platform, allowing this data to display automatically in the Connect Care blood glucose tab.
• Participants can always manually track their blood glucose finger stick readings in the Connect Care blood glucose tab.

To find out if you are eligible to receive a CGM, first enroll in Connect Care, and then schedule a 1:1 appointment with your Connect Care coach. Together, you'll determine whether a CGM is right for you.

For details on enrolling in Connect Care, click here.

For details on scheduling a 1:1 appointment with your Connect Care coach, click here. 

Our smart food tracker can help you meet your nutritional and overall metabolic health goals with personalized insights, using either photos or text descriptions of your meals. For details on smart food tracker eligibility and access, click here.

If you need assistance with your well-being program or program account, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the Submit a Request link at the top of the page, and we'll respond as soon as possible.

When using chat, be sure to close your browser window or tab to clear your chat once the discussion is completed. This will help protect your privacy, especially is you're on a shared computer.

When submitting a help request, please include the following information as applicable:

• Your name
• Email address associated with your well-being program account
• Your phone number and time zone (we'll need to speak to you personally for account, personal information, or protected health information issues)
• Your well-being program provider/employer
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved
• Screenshots or video that illustrate the issue, if possible