Before you unenroll from a Path, please note that while you'll keep any points you've earned so far. However, if you rejoin the Path, your progress will be reset, and you'll have to begin the Path again. In addition, you can't earn points for any Practice for which you've already been awarded during the current program period.

For more information about unenrolling from a Path, click here.

Program website

1. Click on the Path in question.

   

2. Click the (i) icon in the upper right to open the info/description sidebar.

   

3. Scroll to the bottom of the sidebar and click the Unenroll button.

   

Aduro Mobile App Instructions

1. Tap on the Path in question.

   

2. Tap the (i) icon in the upper right to open the info/description page.

   

3. Scroll to the bottom of the description and tap the Unenroll button. 

   

If you need assistance with your well-being program or program account, please submit a help request. Click the chat icon (speech bubble) in the lower right corner of the page to connect with a live agent, or click the Submit a Request link at the top of the page, and we'll respond as soon as possible.

When using chat, be sure to close your browser window or tab to clear your chat once the discussion is completed. This will help protect your privacy, especially is you're on a shared computer.

When submitting a help request, please include the following information as applicable:

• Your name
• Email address associated with your well-being program account
• Your phone number and time zone (we'll need to speak to you personally for account, personal information, or protected health information issues)
• Your well-being program provider/employer
• Device you’re using and the operating system
• Web browser you’re using and the version number, OR Aduro Mobile App version number (when logged in, tap the menu icon in the upper right)
• Step-by-step description of the issue, including the names of any Activities, Paths, etc. involved
• Screenshots or video that illustrate the issue, if possible